Voice is increasingly playing a critical role in elevating the customer experience.
It’s true!
In India, customers interact with Alexa millions of times every day.
A significant number of these interactions are questions related to nearby locations and places of interest.
Here, the Alexa voice assistant taps into MapmyIndia’s real-time data through a native API integration.
Alexa answers location-related queries like these and many more, in real-time, with the help of MapmyIndia’s Location APIs and readily available data.
MapmyIndia Location APIs help Alexa answer nearby location queries
The integration allows Alexa and Alexa-enabled device users to search for addresses of nearby businesses, landmarks, places of interest, COVID-19 testing and vaccine centres - along with the travel distance.
Responses from Alexa that access MapmyIndia’s APIs are available on all Alexa-enabled devices: Echo Dot smart speaker, Echo Auto, Fire TV, the free Alexa app for smartphones, the microphone icon on the Amazon India shopping app (Android only) and Alexa-enabled devices such as smart speakers or TVs made by other brands.
MapmyIndia Location SDKs & APIs allow users to access
numerous
landmarks and business categories
Dilip R.S.
Country Manager for Alexa Skills and
Voice Services, Amazon India